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Privacy policy 

This privacy policy (“Privacy Policy”) together with our terms of service and any other documents referred to on it sets forth how APL VIETNAM COMPANY LIMITED uses and protects the personal information that user provides to us. This privacy policy applies to personal information collected on this website, our mobile application and/or by other ways, including offline information.

Please read this privacy policy carefully. by continuing to use the services or access our website https://www.narrativ.design or our mobile application (“portal”), user agrees to this privacy policy. If user does not agree to this privacy policy, user may not avail the services or access the portal.

INTRODUCTION

We, APL VIETNAM COMPANY LIMITED (“Company”; “We”; “us”; “our”) have developed https://www.narrativ.design , which is an online Portal which allows Users to understand the Services provided by us and connect with us for the same; and to purchase the Products available on the Portal.

For this Privacy Policy, (“User”, “you”, “your”) shall mean users of the Portal and any other viewers who view the Portal.

We are committed to protecting the Personal Information (defined below) and have made this Privacy Policy to describe the procedures we follow while collecting, using, and disclosing the Personal Information. We recommend the Users to read this Privacy Policy carefully.

PERSONAL INFORMATION COLLECTED

This Privacy Policy applies to Personal Information collected and controlled by the Company, about the Users’, when they use the Portal or when the Users share with us by e-mail or otherwise.. For understanding about our services and to purchase our Products, we request the Users to share/upload their certain Personal Information. For purposes of this Privacy Policy, “Personal Information” means information that can be used to personally identify the User, including but not limited to User’s name, age, address, telephone number, e-mail address, his/her business entity name and similar other information in relation to the User.

User understands that User shall be solely responsible for the accuracy and correctness of the Personal Information shared with us. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Information with the Company. The Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Information shall be subject to the terms and conditions of this Privacy Policy.

USE OF PERSONAL INFORMATION

We shall use the Personal Information in the following cases:

for generating licenses for the Portal;

to provide User with the information about our Services and Products;

to improve/align the Services;

to provide the Products to the Users;

for creation of data analytics in relation to the Services provided by the Company;

to assist User with technical difficulties that may arise in relation to User’s use and access of the Portal

to culminate and manage our business relationship with User;

for our internal record keeping; and

to comply with our legal or statutory obligations.

NON-PERSONAL INFORMATION

We collect User’s Internet Protocol (“IP”) addresses when User visits the Portal to track and aggregate non-personal information. Non-personal information may include the browser name, the type of electronic device, manufacturer, make, model, and technical information about User’s means of connection to our Portal. For example, we may use IP addresses to monitor the regions from which User accesses our Portal. User understands that this non personal information could be used by the Company, for its own business purposes.

ANONYMIZED DATA

Anonymization is a data processing technique that removes or modifies personally identifiable information and results in anonymized data that cannot be associated with any one individual. We may also use your Personal Information collected to create aggregate anonymized data. Such anonymized data will not be directly identifiable to any User. We may use this anonymized data for any purpose including but not limited to research, analytics or to improve our Services/ Products. By using the Privacy Policy, you provide us the right to use your Personal Information to create and use anonymized data for our business purposes.

COOKIES

Our Portal may use "cookies" to make our Portal more user-friendly and to optimise our Portal. A cookie is a small file which are saved to your device via your web browser. Once saved, the cookie helps analyze web traffic The Portal can tailor its operations to User’s needs, likes and dislikes by gathering and remembering information about User’s preferences. We use traffic log cookies to identify pages that are being used. This helps us analyze data about web page traffic and improve our Portal in order to tailor it to User’s needs. We only use this information for statistical analysis purposes. Cookies designed to recognize User’s web browser. A cookie does not give us access to User’s electronic device or any information about User (other than the information shared by the User). Use of cookies may also allow us to automate entry into password-protected portions of our Portal so that User’s password is entered automatically when the User visits the Portal. However, if User have provided us with personal information, such as through completion of a web form, cookies may be linked to User’s Personal Information, such as User’s e-mail address or password. By using the Portal, User signify User’s consent to our use of the cookies.

DATA COLLECTION AND TRANSFER FROM EU/EEA

The Company’s primary business operations are not in the European Union (EU)/ European Economic Area (EEA), and as such personal data collected by the Company may be stored or processed in Vietnam or in any other country where the Company or its affiliates or service providers/collaborators have their offices. We will not transfer the personal information you provide to any third parties for their own use. EU Users who provide personal data to the Company consent to the processing and transfer of that data to Vietnam and other locations outside of the EEA.

The Company will ensure to take same technical, physical, and administrative security controls to comply with our data protection policies and procedures to ensure that personal information is protected and any such transfers comply with applicable laws including data protection law of the European Commission.

LINKS TO THIRD PARTY WEBSITES

Our Portal may contain links to other portals. Once Users clicks on the links to these third party portals and uses such portals, User should note that we do not have any control over design, content or function of such third-party portals and therefore, we cannot be responsible for the protection and privacy of any information which User provides whilst using such portals. The use of the third party portals is not governed by this Privacy Policy. Users are advised to read and understand the privacy policy of such third party portals.

SOCIAL MEDIA WIDGETS AND APPLICATIONS

The Portal may have functionality to enable sharing the content of via third party social media applications, such as the Facebook, LinkedIn, Instagram and Twitter widgets. These social media applications will collect and use information regarding your use of our Portal. Any personal information that you provide via such social media applications will often be collected and used by social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your Personal Information.

SECURITY

User’s Personal Information is stored on a secured cloud server. To the best of our ability, access to your personal information is limited to those who have a need to know. Data pilferage is possible and we take no liabilities or responsibilities for it. Users are required to be careful to avoid “phishing” scams, where someone may send User an e-mail that looks like it is from the Company asking for User’s Personal Information.

 

DISLCOSURES

We do not sell, share, distribute, lease or otherwise provide User’s Personal Information to third parties, without User’s prior consent. However, we may disclose User’s Personal Information in the following cases:

 

We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to User’s requests for information regarding our services or the Products.

We may share User’s Personal Information with our collaborators, who are working with us in connection with the provision of the Services, so long as such collaborators are subject to confidentiality obligations and restrictions consistent with this Privacy Policy.

We may transfer User’s Personal Information if we are acquired by/we acquire or merge with another company or transfer a part of our business, including the Portal, to a third party. Any third party or resultant entity that receives the User’s Personal Information pursuant to a merger, demerger or business transfer shall have the right to continue to use User’s Personal Information. Users shall be duly notified of such events.

We may provide access to User’s Personal information to any of our authorized administrators for an internal business purpose, who shall be under confidentiality obligations towards the same.

We may be required to disclose User’s Personal Information to legal or regulatory authorities. In such instances, we reserve the right to disclose User’s Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders or notices or demands. We may also disclose User’s Personal Information to enforce or apply this Privacy Policy or our other policies or agreements. Users agree and acknowledge that we may not inform User prior to or after disclosures made according to this section.

Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information User may chooses to provide directly to any third party.

 

DATA RETENTION

We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we upon the written request of the User correct, update, or delete User’s Personal Information.

LIMITATION OF LIABILITY

User expressly understands and agrees that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if the Company has been advised of the possibility of such damages), arising out of this Privacy Policy.

INDEMNIFICATION

User agrees to indemnify us, our subsidiaries, affiliates, officers, agents and employees and hold us harmless from and against any claims and demand, including reasonable attorneys' fees, made by any third party due to arising out of or relating to:

accuracy and correctness of Personal Information and contents that User submits or shares through the Portal;

User’s violation of this Privacy Policy,

User’s violation of rights of another User.

RESERVATION OF RIGHTS

All rights not expressly granted in this Privacy Policy are reserved by the Company. Nothing contained in this Privacy Policy shall be construed as conferring any license or right in respect of  any copyright, patent, trademark or other intellectual property right of Company or any other person or to User.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy without notice to User. Users are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.

CONTACT US

If Users have any questions or concerns or grievances regarding this Privacy Policy or wish to correct, update, or delete their Personal Information, User can email us at our email-address compliance@narrativ.design.